FTP stands for File Transfer Protocol. It
is a protocol that enables you to transfer files between
computers on the Internet. FTP is most commonly used to
transfer Web page files from an individual’s computer to
the Web server hosting the Web site. You can also use
FTP to download files from a Web site to your own
computer.
There are a number of tools you can use
to FTP files. Ecosse Online provides a Web-based FTP
tool that enables you to quickly and easily connect to
your Web server directly from within your Admin Panel.
Because you use this tool while logged into Admin Panel,
the application uses your account information to
automatically establish a connection and authenticate
you.
There are also a number of third-party FTP applications
that you can use. Many of these can be downloaded from
the Internet or purchased online. Some common FTP tools
include:
• CuteFTP
• Netscape Composer
• Windows 2000 Network Place
You can also use Microsoft FrontPage to transfer your
files to your Web server. If you use FrontPage, you
should not use FTP as it can corrupt the required
FrontPage Extensions.
Yes. Ecosse Online provides you unlimited
FTP access to your account 24 hours a day, 365 days a
year, allowing you to set up, change or maintain your
Web site at any time.
In order to connect to your Web site and
transfer files via FTP, you will need the following
information:
| Host Name |
This is the location to which you
will publish your files. The host name is your
domain name, including your domain extension. For
example, sampledomain.com or
sampledomain.net.
If your domain name has not been transferred yet
(see the
Domain Name FAQ
for more information), you can use your temporary
URL instead of your domain name. You can find your
temporary URL by logging in to the Admin Panel. It
is listed on the Admin Panel home page that displays
when you first sign on and you should note this
address. |
| Host Directory or Directory Path
|
This is the directory that will
hold all of the files for your Web site. This is
also known as your “root” directory. Your Host
Directory will always be:
www
For Linux plans, the directory path for the www
folder is /var/www/html/
|
| User Name |
This is the user name for the
account you will be using to FTP files. You FTP
files using your Master User account. If you have
set up an additional user account with FTP rights in
Admin Panel, you can use that user name as well. You
will need to modify permissions before users can use
the FTP account to upload files.
Remember that your Master User name is not the same
as your SiteControl login name (Customer ID). You
cannot FTP files using your SiteControl login name.
You can view a list of all your user
names and their account types on SiteControl’s
Users/Passwords page. For more information, see the
SiteControl User Guide. |
| Password |
This is the password associated
with the User Name you are using. You can reset and
change passwords for all your accounts on
SiteControl’s Users/Passwords page. For more
information, see the SiteControl User Guide.
|
To upload your site using FrontPage, you
will need:
| Host Name |
This is the location to which you
will publish your files. The host name is your
domain name, including your domain extension. For
example, sampledomain.com or
sampledomain.net.
If your domain name has not been transferred yet
(see the Domain Name Registration and Transfer FAQ
for more information), you can use your temporary
URL. You can find your temporary URL by logging in
to SiteControl. It is listed on the SiteControl home
page that displays when you first sign on.
|
| User Name |
This is the user name for the
account you will be using to FTP files. You FTP
files using your Master User account. If you have
set up an additional user account with FTP rights in
SiteControl, you can use that user name as well. You
will need to modify permissions before users can use
the FTP account to upload files.
Remember that your Master User name is not the same
as your SiteControl login name (Customer ID). You
cannot FTP files using your SiteControl login name.
You can view a list of all your user
names and their account types on SiteControl’s
Users/Passwords page. For more information, see the
SiteControl User Guide. |
| Password |
This is the password associated
with the User Name you are using. You can reset and
change passwords for your accounts on SiteControl’s
Users/Passwords page. For more information, see the
SiteControl User Guide |
There are a number of reasons that you
may be unable to access your root directory via FTP.
Make sure that:
- You are connected to the
Internet.
- You are using the correct user
name (Master User name, not your SiteControl login
name) and password to log on.
- Your FTP client or FrontPage is
configured correctly.
- You are using the correct host
name, user name and password.
If you are still having difficulty connecting,
contact support and inform them of the program you
are using, the settings and the exact error message
you are receiving.
Yes. File names should not include
spaces, special characters or punctuation marks other
than underscores (file_name.htm) and the period between
the file name and the extension (filename.htm). In
Linux, file names are case-sensitive. Also make sure
that you are using the correct extensions. For example,
.htm, .html, and .asp.
The steps you need to take to upload your
files depends upon what tool you are using. Ecosse
Online's User Guides and Manuals provide detailed steps
for uploading files using the most common FTP tools. The
Manuals also provide information on using FrontPage to
upload your files.
When using FTP to upload text files, be sure to upload
as “ascii” files. When you transfer image files (.jpg or
.gif files), be sure to upload as “binary” files.
You will put all of your files in your
/www directory. This is your “Web” directory.
Yes. You can set up sub-directories
within your /www directory. Setting up sub-directories
makes it easier for you to organise and maintain your
files. For example, many people create a sub-directory
named “images” to hold all of their image files. If you
use sub-directories, be sure to reference the correct
directory path when using images and links and to upload
files to the correct directory.
Your home (default) page is the page that
first displays when someone types your domain name in a
browser. Your default page should be named one of the
following:
- index.htm
- index.html
- default.htm
- default.html
- index.php
For example, when a visitor types http://www.sampledomain.com
the page that actually displays may be http://www.sampledomain.com/index.htm.
The default page must be located in the /www, or
“Web,” directory.
Make sure that you have specified the
correct file path, especially if you are using
sub-directories. Your links should not refer to a
physical location on your computer’s hard drive, such as
the a: or c: drive.
You should also be sure that you are using the correct
file names and that you have uploaded all of the
referenced files to the correct directory.
First you should verify that you have
uploaded all of the images files in binary format and
have placed them in the correct directory.
If you have done this, then the problem most likely has
to do with the path to the image file you used in your
HTML code (the src attribute of the <image> tag).
Finally, check that the file name is correct and that
you have used the correct extension (typically, .gif or
.jpg).
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